Quote:
Originally Posted by Tinkerbelle
A survey of 10,000 people has revealed the worst offenders for keeping customers waiting is British Gas, often leaving callers on hold for an astonishing 45 minutes. Sky was identified as the second worst.
Others in the Top 10 are:
1. British Gas
2. Sky
3. BT
4. NTL
5. Royal Mail
6. Orange
7. HM Customs
8. NPower
9. Loyds TSB
10. O2
Do we all agree? Any firms you'd add to the list?
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I should really phone British Gas, my meter went funny the other day and instead of clocking up £15 credit that i put on at the post office it clocked up £42
Now you see, if i did phone and tell them, how much would it cost me in waiting time .... hehehe