Cheapskates!!!!! But as there are many moving their call centres to India & the like - some are reverting back to UK call centres probably due to the level of disgruntled customers complaining of scripted customer service!!! Bt is another Indian call centre scripted nonsence!!
Yet Mr Blair wants people to work - Yet jobs are being lost of abroad!!!

seems like a lot of businesses are looking for the cheap angle but dont realise how much it effects their custom!!