Quote:
Originally Posted by ***Mr D***
Typical.
Mel your right a few insurance companies are bringing back there 24hr First Responce Claims helplines.
Mainly due to the communication facors.
You try to explain that your emmersion heater has leaked to someone who doesnt know what a emmersion heater is.  |
LOL thats the thing with outside call people is they read from script - & wooh be tide u go of that tick list thats them ballsed up.........
.....funny thing is if u really need a sence of amusement, i like to mess their script up by jumping ahead [cos they do the thicky Homer route 1st], eeee i have so much fun with BT Broadband LOL!!!!!!!!! Or when United Utilities [darn they get english people for me now lol] - fun to get them in a debate cos they have no clue cos its off their script & i like pointing it out
But sadly there are times when things cock up & u need someone that knows wtf u are taling about
