[WillowTheWhisp]

Originally Posted by entwisi

Willow why do you say that the 'often' elderly lose out? any incident of fraud would be covered by the banks. I fear you are playing the sensationalist here.

Banks don't pick up on small amounts, we all know that, which is why small frauds work and big ones don't and often elderly people are so easily confusable that they may not notice either so the little frauds end up not being brought to the bank's attention. Surely you have heard of cases where but for a relative having spotted something seemingly amiss (like Auntie Nellie doesn't seem to have as much money as she should have) nobody would have been any the wiser. Yes in cases which do come to light banks have refunded where they have been shown to be at fault but I used to work in a bank and I've known instances where the customer has insisted they never made a withdrawal and the bank has insisted the must have, or must have given their PIN to someone and the person has never been refunded.