Quote:
Originally Posted by cashman
i tend to complain if the need arises, in fact i rang my internet provider to complain on friday about loss of connection, after a couple of phonecalls i got a months free connection, plus there sending me an offer of a much cheaper rate and its all because i asked to be put through (and was) to the cancellation dept.  also told them that if the service did not improve during my free month- they could shove it anyway. 
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omg same thing here cashy....ive been offline for 3 weeks cus my ip told me i would have to wait at least a month for repairs so i went with the ones that supply my phone who also co.ked up and made me wait an extra week till i phoned and groaned to which i got a reduction for 12 months.. and finally back online..