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katex · 07-07-2007, 12:26

Had time off yesterday afternoon for 'yearly' inspection of my gas boiler and gas fire. Ok understand the 12-6pm. time slot. Came at 2.45 pm. inspected boiler, brought out paper from his lap top, mentioned he had not inspected my fire. "Well, not on my instruction, so cannot do it for you" (stops people defrauding them I suppose) Not the maintenance guys fault, no facility for him to ring them to confirm, etc.Was the girl at the end of the phone who booked my appointment .. too busy trying to sell me their electric contract.

She did confirm would be the boiler and fire, but obviously forgot !! Now have to go through another appointment for the fire .. getting time off work, etc., least is a 2-hour slot 4 - 6 p.m Grrrrr.

One point he mentioned was that by keeping my pilot light on .. it costs £ 300 per year !! What !! have two !! Is he saying £ 600 per year. Hate keep switching pilot light off, particularly on fire as always a pain to light again. This can't be correct. Am already trying to sort out what I KNOW must be an overcharge of my gas £130 per month, 'scuse me small house, out at work all day, etc .. nobody I know pays this ! All I get is directed to a number where they will help me save gas .. no, no, no .. not using all that much. Not sure where to go from here.

07-07-2007, 12:26	#104
katex Resting in Peace Join Date: Oct 2005 Location: Clayton-le-Moors Posts: 10,551 Blog Entries: 3 Liked: 16 times Rep Power: 11259	Re: Waiting in for Nowt! Had time off yesterday afternoon for 'yearly' inspection of my gas boiler and gas fire. Ok understand the 12-6pm. time slot. Came at 2.45 pm. inspected boiler, brought out paper from his lap top, mentioned he had not inspected my fire. "Well, not on my instruction, so cannot do it for you" (stops people defrauding them I suppose) Not the maintenance guys fault, no facility for him to ring them to confirm, etc.Was the girl at the end of the phone who booked my appointment .. too busy trying to sell me their electric contract. She did confirm would be the boiler and fire, but obviously forgot !! Now have to go through another appointment for the fire .. getting time off work, etc., least is a 2-hour slot 4 - 6 p.m Grrrrr. One point he mentioned was that by keeping my pilot light on .. it costs £ 300 per year !! What !! have two !! Is he saying £ 600 per year. Hate keep switching pilot light off, particularly on fire as always a pain to light again. This can't be correct. Am already trying to sort out what I KNOW must be an overcharge of my gas £130 per month, 'scuse me small house, out at work all day, etc .. nobody I know pays this ! All I get is directed to a number where they will help me save gas .. no, no, no .. not using all that much. Not sure where to go from here.