[MargaretR]

I am waiting for the appearance of the manager on TV. The manager may have changed since my visit 2 years ago. The manager who was there during my stay was having problems. Dinner was very late being served one evening because some staff had walked out. I was sat reading in the lounge one day and the managers office was in the corner of the lounge. On two occasions I overheard staff in there arguing with him. I dont think he had benefited from a 'man management' training course. Most of the staff appeared to be students/under 21. During my stay he had a visit from 2 senior management, and rumours went round that he was having problems.
It was a most unpleasant trip because the heating was set so low that it was barely felt, and was only on in the evenings. It was February - I needed to go to bed fully dressed in order to keep warm.
If this fire is found to be due to management negligence I will not be at all surprised