It Pays To Complain.
Several weeks ago Asda started selling ready cooked Extra Special Lamb Shanks with garlic and rosemary in a tasty gravy. At five pound something it might seem expensive but you do get two shanks in separate bags and two shanks would serve three people.
Preparing a shank for the table is by either microwave or simmering for 15 minutes.
The blurp on the box declares, “Slow cooked on the bone in a light gravy with garlic and rosemary for the fullest, richest flavour and fall-apart tenderness.” This is one of the very few Asda products that is represented truthfully on the box.
A couple of weeks ago I bought a box and thoroughly enjoyed the shank accompanied with roast potatoes and peas as my Sunday dinner. However come the Thursday the remaining shank was just as tasty but there was barely half the meat on the bone.
I rang the Asda number so thoughtfully included on the box to complain. The outcome of which has been a letter of apology and a ‘Shopping Card’ to the value of £15.
Just a final note. It is a pity that the Asda office didn’t make a note of my correct address and put Derby instead of Darwen. Bet hey! I guess we can’t have everything and our wonderful postal services were not fooled by the error.
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