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MITZY · 09-10-2007, 09:53

When my children where young, some 35+ years ago I was once given change for £5 instead of £1,in M & S, I said to assistant "excuse me I think you have made a mistake my change is wrong" she replied "Oh I don't think so we are trained not to make mistakes" I just pocketed the extra and walked out. just wonder what other people would have done.Sorry if this is off thread.

09-10-2007, 09:53	#15
MITZY Full Member+ Saints and Sinners Bingo Champion! Bezerk Champion! Join Date: Sep 2004 Posts: 693 Liked: 14 times Rep Power: 8582	Re: Customer Services When my children where young, some 35+ years ago I was once given change for £5 instead of £1,in M & S, I said to assistant "excuse me I think you have made a mistake my change is wrong" she replied "Oh I don't think so we are trained not to make mistakes" I just pocketed the extra and walked out. just wonder what other people would have done.Sorry if this is off thread.