Quote:
Originally Posted by panther
If your property hasn't had a BT line before then fair enough, but ive never heard of a line ceasing  , if the line is still up and the wire is still in the house then they would only need to switch ya on!!....you would think BT would offer free connection to get people back 
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If a line has been unused for a while it's not just a switch on at the exchange. They send an engineer out to make sure the line hasn't been damaged. When I moved to Accy last year they had to do this. As it turned out the line had been disconnected in the box down the road and the internal wiring from the point of entry to the house also had to be replaced because it had been damaged by previous residents.
I doubt anyone thinks it justifies £125 but it's also not always plain sailing.