Not a shop but there is a company that I will no longer deal with due to abysmal service. The staff are abrupt, they don't do what they say they will, don't apologise and don't seem to have a clue what they are supposed to be doing. I have had cause to deal with them on several occasions in the past and they have made me feel second up from the dung beetle every time.
Despite this they keep winning awards for their wonderful service, I don't know how. They must be the only one who goes up for it or they'd never win.
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Old aunts used to come up to me at weddings, poking me in the ribs, cackling and telling me
'You'll be next.' They stopped when I started doing the same to them at funerals.
