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Re: Trip to London - where not to stay!
Sorry to hear you had such dreadful service. 
Just checked and it's not cheap, and shows you can't trust the blurb on their website.
http://www.imperialhotels.co.uk/roya...al1_hotel.aspx
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'If you're going to be a Kant, be the very best Kant there is my son.'
Johann Georg Kant, father of Immanuel Kant, philosopher.
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