Accrington Web - View Single Post - Trip to London

BERNADETTE · 04-11-2007, 14:43

I agree their treatment of people with disabilities leaves a lot to be desired and it sounds like their manners were horrendous. To shout at somebody for falling down because they had a lack of seating is atrocious. As for the way they spoke to both yourself and Busman it is totally unacceptable IMO. If I were you I would be complaining to the company who own the hotel. Sounds like staff training leaves a lot to be desired and new measures need to be put in place and implemented ASAP.

04-11-2007, 14:43	#4
BERNADETTE God Member Join Date: Jul 2007 Location: Accrington Posts: 6,899 Liked: 25 times Rep Power: 12129	Re: Trip to London - where not to stay! I agree their treatment of people with disabilities leaves a lot to be desired and it sounds like their manners were horrendous. To shout at somebody for falling down because they had a lack of seating is atrocious. As for the way they spoke to both yourself and Busman it is totally unacceptable IMO. If I were you I would be complaining to the company who own the hotel. Sounds like staff training leaves a lot to be desired and new measures need to be put in place and implemented ASAP. __________________ A PERSON WHO MINDS THEIR OWN BUSINESS WILL ALWAYS BE FULLY EMPLOYED (Cicero)