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Re: Taxi firms
I know how annoyed you feel - I have had a couple of experiences with a certain (very reputable) firm (don't think it's the same one you are talking about). One Sunday evening ordered a taxi to a friends house and they advised 20 minutes wait. That was fine at least they told me, and in exactly 20 minutes they were there. The same night at around midnight I rang the same firm & this time they didn't say anything about a delay, so I waited outside so I wouldn't miss them. Half an hour later and freezing I called again to find out were they where. And the phone was never answered! I then had to call another cab firm who came straightaway. Luckily I was at a friends house but otherwise they had left a young girl for half an hour, late at night waiting for a taxi on her own. Taxi firms have a certain responsibility - it isn't just poor service to not come to pick someone up, it could be quite dangerous.
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