I think that HMRC is totally screwed up since the merger between Customs and Revenue. I know someone who has been in Customs since leaving school. The Revenue lot were on higher pay grades than the Customs lot. This has meant that when job opportunities come up in the Customs side there are lots of Revenue workers at a high enough grade to be considered. What is actually happening is that teams of Customs Officer's are now under the control of Tax Inspectors who know nothing about under cover Custom's operations etc. They appear to have got the jobs because of the grade they are on not their level of experience.
Now must be a good time to become a smuggler
