Perfectly put BedsRed.
I understand that as the club progresses through the pyramid the distance between club and fan is going to become more stretched, but I feel totally disconnected from the club and that is damaging the relationship.
Lack of communication between fan and club is a part of the problem, plus the constant frustration at the way simple things (like putting merchandise on the website so it will sell, or replying to emails) aren't done properly, just makes me despair.
Perhaps it's just me and I need to take a break from it all? I hear Burnley have a new manager. Maybe I need to go and watch something else for a while to put it all into perspective?
