Accrington Web - View Single Post

Revived Red · 23-11-2007, 22:24

Important thoughts about this problem have appeared in the thread about Paul Carden in addition to that about stock in the shop. It is now surely such a vital issue that it deserves its own thread.

It seems to me that communication between club and fans is at an all-time low. I have travelled from Bristol to see the Leicester and Huddersfield matches, (in addition to three other home games and three away games) so far this season. But I wanted tickets for the two games I specified and I asked a friend to get them for me. It proved impossible to obtain them before the games despite several phone calls and various promises (a) to call back (which never happened); and (b) to post out the tickets.

The feedback on the Stanley programmes ebay shop is poor, with only 3.6 out of 5.0 being scored for speed of despatch. This is inexcusable. Even more inexcusable are the comments from some sellers that programmes have not been paid for. This reflects badly on the club.

There is more to be said, but I want to wait to see what others say in this thread.

23-11-2007, 22:24	#1
Revived Red Senior Member+ Join Date: Sep 2006 Location: Portishead, near Bristol Posts: 3,087 Liked: 954 times Rep Power: 28175	Communication between club and fans Important thoughts about this problem have appeared in the thread about Paul Carden in addition to that about stock in the shop. It is now surely such a vital issue that it deserves its own thread. It seems to me that communication between club and fans is at an all-time low. I have travelled from Bristol to see the Leicester and Huddersfield matches, (in addition to three other home games and three away games) so far this season. But I wanted tickets for the two games I specified and I asked a friend to get them for me. It proved impossible to obtain them before the games despite several phone calls and various promises (a) to call back (which never happened); and (b) to post out the tickets. The feedback on the Stanley programmes ebay shop is poor, with only 3.6 out of 5.0 being scored for speed of despatch. This is inexcusable. Even more inexcusable are the comments from some sellers that programmes have not been paid for. This reflects badly on the club. There is more to be said, but I want to wait to see what others say in this thread.