The issue isn't really with the variety (always nice to see new, popular lines of course), but the way that the club markets its merchandise. What Wynonie says above is spot on, but we've been saying the same thing for years now. Internet marketing is a relatively cheap way selling stuff (an Ebay Store is less costly than a town centre shop) and you could have a steady flow of sales, but only if the customer service is spot on. Merchandise should be sent the same day that it is ordered.... stock levels should be controlled effectively, so that popular lines don't sell out.... emails should be answered within a day.... and on and on and on.
I'm not going on about this anymore, as I'm sick and tired of it all. I think I'm going to add a new resolution to my list... no more forum, as it's bad for my health.
