Thread: Post Deliveries
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Old 24-01-2008, 14:02   #20
MovedtoBolton
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Re: Post Deliveries

Having work for RM for more years that I care to remember (not any more though, I've left) most of them involved in management I have some qualification in explaining what has happened to deliveries recently. I am not defending the business at all here but just to offer a little background info:
Since around 1995 and until the introduction of the single daily delivery (last couple of years) the average number of letters being taken out on 2nd delivery was eleven, predominantly second class letters with a combined revenue value (price of the stamps) of around £2. A postmans hourly rate would be for arguments sake £7.50 and he / she would have around 2 hours paid time left in the day to deliver these 11 letters. Simple maths dictates that the second delivery was no longer viable.
Massive improvements in national distribution networks mean that presently there is no mail available for what was once the second delivery. In order to maintain full time posts for staff the only option was to extend deliveries from 2.5 to 4 hours spans. Your postie no longer has to get up at 4am as most now work a more conventional day. The customer percecption is valid, espescially if you once got an earlier delivery, However Pillar Box to doorstep quality is higher than it has ever been. Unfortunately misdeliveries remain a problem, perhaps better training in needed.
Hopefully I have shed a little light on a sensitive issue.
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