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Old 23-02-2008, 20:27   #12
Lilly
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Re: Estate agents ??

I've had some bad experiences with Buy the House estate agents from both a buying and selling point of view.

From a selling point of view I have found that

Some staff members can be uninterested and abrupt when you phone them.

They never phone you with feedback after you've had people come to look at your house. Other estate agents do this and it's very helpful.

They over value properties.

From a buying point of view I have found that

When you make appointments with them to view properties, if the property is empty a member of staff will arrange to meet you at the property and show you round. They don't turn up and you are left standing outside the house. This has happened 3 times to me. Very annoying when you have taken time off work.
I rang to complain but they didn't offer an explanation or apology.

Suffice to say that I will not be having any more dealings with them. I have used Duckworths, Mortimers and Carol Cowburn ( now Sharp's) over the years and would use any one of them again.
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