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The prepayment meter may have been set to recover a debt incurred by the previous tenant. That sort of meter charges the highest tariffs of them all no matter who the supplier is. Ask for a quarterly meter and hope that when they do the change, they will discover that , due to the 'debt setting', you qualify for some money back.
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?? You talking to me Margaret or Em.
Am on a quarterly meter and pay direct debit ... which, wait for it, is £ 97 per month ..and this is only because last year was discovered overpaid from what they were charging me £128 per monthy !! The units are still running high and turning it down, etc., hardly ever use gas fire, but water was on all the time. Laugh is I am now bl**dy freezing and have to put blow heater on in the back room, where I now spend a lot of my time, which will be bumping my electric bill up .. summat just not right.
Not a big house and have double glazing throughout plus loft insulation. Anyway, am now going to try with the water turned off to see if this makes a difference.
Sorry if digressed from original subject.