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Old 13-04-2004, 13:57   #2
lettie
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Re: Another Council Blunder

Went to pay mine today and the queue was enormous. There was only 1 woman on her own at the payments section. 2 women were discussing this in the queue and said that some people had been laid off, and that they were going to scrap the payments section and have everybody pay by direc debit or payment card (by telephone) There were no notices to this effect, but they screwed up my direct debit last time and tried to blame the bank. The bank showed me all the set up which was definately in place, as the council had already taken 1 payment, then didn't bother taking any more. I ended up owing a fortune, as the reminder letters system wasn't then in place (it's a few years ago) Remember paying it in the smallest possible change....
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