dont really know how much bandwidth i use, but spend many hours daily on the net,all i know,or care about is my bill is £12-99 per month with orange/freeserve/wanadoo or whatever they call it now, also get free calls to landlines in UK after 18-00 hrs etc through my computer phone n that seems ok to me.
agree with jambutty about complaining though,its no good bitching get em told.