Quote:
Originally Posted by derekgas
Totally disgusting treatment bernadette, glad your all sorted out finally, it is ridiculous when they cant even update computer details.
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I could write a book about this but suffice to say it would help if they trained their non-helpline staff better. At first we were told they would transfer account into my name. On top of that they felt it was ok to take money for a service they weren't providing. Ossylass you need to report them to OFCOM, they are totally useless!!!