Granny, I’ve discovered why your struggling a bit. I’ve just had a look at you control panel and you have the “Message Editor Interface” set at “basic editor”, which means you will not see the Editor toolbar.
You need to change it to either;
“Standard Editor- Extra Formatting controls”
or
“Enhanced Interface- Full WYSIWYG EdIting”
I use the latter.
Go to your cp and under “options” scroll down to the bottom of the page and change your “Message Editor Interface” settings.
