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Yolanda25 · 04-04-2008, 13:51

Omg!!! im so angry is unreal!!!
Right i will explain:
My sister in law had her meters changed to prepayment meters 3 days ago,the guys that changed meter didnt leave a prepayment card for her to top up the meter, when she asked the guy he said that he should get one on the post the next day... next day came and the card didnt turned up.
She rang npower who said that they sent a card and that it should be there, she says that she hasnt recieved no card otherwise she wouldnt be ringing and wasting credit, the woman on fone says that they will send another one recorded delivery and that it should be on post by tomorrow (yesterday), post comes and there is no card.Once again she has to ring them and yet waste more credit on fone. The woman on the other side says that her sistems are down and that there is nothing they can do about it , my sister in law starts going mad because she has a 2 year old daughter and she has to make teas and bath her and the house is freezing , the npower woman says that they gonna send a person to deliver the card and that they should be there in no more than 4 hours,well there we have a waste of 4 hours to wait for someone who guess what!!! they didnt turned up.
Today day 3 without gas she comes to my house to tell me about it and ring them again and guess what??, the sistems are down but the woman tells mandy that they will send someone around and that she has to wait all day at home but that it will not be guaranteed that they will come.
I heard ths conversation thru the loudspeaker so went mad grabbed the fone and started giving this woman load of bull**** saying that it was disgusting that they were living a child with no gas for 3 days, the woman says to me that there is nothing they can do, so i turned around and told them that no wonder why the company is so **** and that they always having trouble.
Anyway will see what happens with this card and the gas, me on the other side i got in touch with npower and asked them to tell me how much is my bill for this period because im changin suppliers, utterly disgusting company!!!

04-04-2008, 13:51	#1
Yolanda25 Senior Member+ Join Date: May 2007 Location: Accrington Posts: 1,015 Liked: 0 times Rep Power: 416	Npower Omg!!! im so angry is unreal!!! Right i will explain: My sister in law had her meters changed to prepayment meters 3 days ago,the guys that changed meter didnt leave a prepayment card for her to top up the meter, when she asked the guy he said that he should get one on the post the next day... next day came and the card didnt turned up. She rang npower who said that they sent a card and that it should be there, she says that she hasnt recieved no card otherwise she wouldnt be ringing and wasting credit, the woman on fone says that they will send another one recorded delivery and that it should be on post by tomorrow (yesterday), post comes and there is no card.Once again she has to ring them and yet waste more credit on fone. The woman on the other side says that her sistems are down and that there is nothing they can do about it , my sister in law starts going mad because she has a 2 year old daughter and she has to make teas and bath her and the house is freezing , the npower woman says that they gonna send a person to deliver the card and that they should be there in no more than 4 hours,well there we have a waste of 4 hours to wait for someone who guess what!!! they didnt turned up. Today day 3 without gas she comes to my house to tell me about it and ring them again and guess what??, the sistems are down but the woman tells mandy that they will send someone around and that she has to wait all day at home but that it will not be guaranteed that they will come. I heard ths conversation thru the loudspeaker so went mad grabbed the fone and started giving this woman load of bull** saying that it was disgusting that they were living a child with no gas for 3 days, the woman says to me that there is nothing they can do, so i turned around and told them that no wonder why the company is so ** and that they always having trouble. Anyway will see what happens with this card and the gas, me on the other side i got in touch with npower and asked them to tell me how much is my bill for this period because im changin suppliers, utterly disgusting company!!!