[derekgas]

We have the shopping delivered, it is easier, cheaper and time saving, I never check the bags untill later, and on the rare occasion something is not correct, it is always sorted out, I do understand though that, if it is in your nature, or indeed your job, then you are more likely to check on the spot, the driver probably could have explained his situation a little better than he did, and in a better manner, but I would sympathise with his issues around time allocated to deliveries, he can complain all he wants about his conditions of work, but unless, as a customer, YOU complain about the fact he didnt have time to wait, nothing will change, customer complaints make change, not employee complaints.