Quote:
Originally Posted by garinda
I agree, but you never let the customers see if they've made you angry by their actions, and I bet you never did in your work Kate.
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No, but I am a good actress .. and used this talent in sales ... comes in handy.
I had the benefit of building up long term relationships with customers, and would tell them off if I thought they were being stupid. Short term/one hit relationships with customers are slightly different so not too sure how I would re-act.
Think a slight misinterpretation of Sam's posts here that's all.