[emzy]

Some of you may think that this is a bit of a pathetic complaint but I am unimpressed and want they manufacturer to know this.

On saturday I bought a Flymo grass trimmer hoping to be able to sort my garden out a bit. I got it home, assembled it as per the instructions and was good to go. I tried it and the cable reel thing came off when i turned it on and some of the cable came loose. I checked the instructions to make sure that I put it back on properly as this was already attatched when i got it. So i re-wound in the cable and checked that all the fittings etc were tight, pulled the trigger for a second and all seemed fine. I then headed off out to start on the garden. When i turned it on again outisde the reel thing came off again, this time though "whipping" my leg and leaving two small but very deep gashes that were pouring with blood and took ages to stop bleeding. I am going to return this strimmer to where I bought it but do want to register a complaint with Flymo I just dont know how to word it and dont want to sound pathtic when I do. Can anyone help me in the wording of this complaint please

Thanks
Em