[jambutty]

I recently discovered that my Broadband Option 2 plan was being well underused so I was able to change to Option 1 for £3 a month less. They also reduced the Option 1 fee by another £3 per month for the next 6 months because no one at BT told me that my usage was less than for Option 1 and I had been paying for Option 2. If my usage had been more than the allowance for two consecutive months they would have been in touch with me suggesting that I take on Option 3, for a higher fee of course.

Even more recently I started to get literally thousands of spam emails being returned to my mail box when I hadn’t actually sent them. In fact today they have been coming in at the rate of some 400 per hour. Unfortunately it was my primary email account so I couldn’t just dump it. In any case being the primary account and with 4 sub-accounts, dumping the primary one would have meant that the sub-accounts would also have got dumped.

BT’s answer was to suggest that I select one of my sub-accounts as a new primary account and then I could dump the old primary account and replace it with a new sub-account. The change over went smoothly without a hitch.

The best of it is, that you get 15MB of web space for each email account, so with 5 accounts I have a total of 75MB of web space – all for FREE!