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Old 17-05-2008, 21:04   #10
West Ender
Passed away 25-11-09
 
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Re: BT can be helpful!!!

Em, you have discovered the "secret" of not being prosecuted when you can't pay a bill. You contacted, straight away, and asked for time to pay.

In one of my positions in the Inland Revenue I was a Tax Collector (for about 8 years). I had to chase people who didn't pay what they owed and, if necessary, I would destrain on their goods or put them in Court. But with those who rang me as soon as they got their tax demand and asked for an arrangement it was a different matter. If they were obviously well-off I told them, in effect, to get lost but if they were genuinely struggling I would be as accomodating as I possibly could be.

Most organisations, be they Government, Utility or whatever, won't be unfavourable if you're up front with them.
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