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Old 17-05-2008, 21:46   #11
Less
Grand Wizard Of The Inner Clique
 
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Re: BT can be helpful!!!

Quote:
Originally Posted by West Ender View Post
If they were obviously well-off I told them, in effect, to get lost but if they were genuinely struggling I would be as accomodating as I possibly could be.
Not being funny, but, how could you tell from a 'phone call if they are struggling or not? Did they fail if they have a 'plummy voice', or if they threatened to set the hounds on you?

Without further and deeper details how could you tell over the 'phone, if they where genuine about struggling or just putting it on?

Surely, the idea would be that if they had the courtesy to ring you and apologise for any delay they would be given the benefit of the doubt about being genuine until they once again failed to pay up.

To claim that you, could tell over the 'phone who is and who isn't struggling is a little too clever even for a Tax collector!

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