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Re: Should We Write A letter Of Complaint?
Quote:
Originally Posted by BERNADETTE
Neither my sister nor I need to be qualified to assume anything, mum was told what would be happening and it didn't. I can accept that the x-ray wasn't urgent or it would have been done sooner. My only reason for writing this letter is to make management aware of the problems that understaffing is causing.
Yes we are glad and grateful that mum is alive but does that mean we should be happy with care that is not adequate? Writing this letter needs to be done and I'm sure the nurses who are members on here agree with me. It is them after all who are having to struggle because there aren't enough staff.
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That is a different approach which I endorse 100%
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Supporting Barcelona 2012/2013
Blackburn Rovers Supporter Since 1950
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