It's not right that a 94 year old lady is treated like that. If Mick hadn't paid her fare what would she have done?
I do feel sorry for her being reduced to tears like that.
However, I can see what Flashy and Cashy are saying. The driver doesn't make the rules and once you start making exceptions where does it end?
The inspector wouldn't have made an exception if he got on the bus and the lady couldn't produce her card. The driver would have got into trouble and maybe lost his job.
It's a tough one.
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Old aunts used to come up to me at weddings, poking me in the ribs, cackling and telling me
'You'll be next.' They stopped when I started doing the same to them at funerals.