Quote:
Originally Posted by emamum23
the driver may not have got into trouble had he let the lady one bus but he refused to let her on at all, and even made her cry.
In the circumstances Mick did have to pay the fare (being a decent human being) as the driver refused the lady, not being ageist but i am pretty sure an elderly lady doesnt need the stress that the driver caused, when he didnt need to! the driver should be in trouble and so should the bus company as have either said that there are no circumstances in which a oap can get on the bus without a card or have not explained their policy to the driver properly.
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Mick was the one who witnessed the incident.
I don't doubt for one minute that Mick paid the fare.
It seems that you...without the full facts...are taking on the roll of Judge, Jury and executioner.
Write to the Company...........They will no doubt take your case on.
Witness statements are taken from people on the scene who know the facts, not from
someone who think they know what happened.