[MUMMIBOO]

I had the same problem with sky bernie, and when we rang up they went through the rigmarole of unplug this and plug that in leave it a couple of mins and all that palarva (which we did none of we just sat there and said yep done that done that and then hey presto it started working! i dont know what they did but they made it work because we didnt do anyhting they asked us!