Thread: Sky problems?
View Single Post
Old 27-06-2008, 17:26   #35
***Mr D***
Senior Member+
 
***Mr D***'s Avatar
 

Re: Sky problems?

When I get this.

I just unplug it from the back and wait 10 seconds and whack it back in, that usually sorts it.

There is a way of resetting you sky box.

(Taken from Another Website)

There's one 'public' fix that Sky will tell you - try switching the box off at the mains, holding down the 'backup' button and turning the power back on (as you continue to hold the backup button down). This is *supposed* to force the Sky box to do a reset and download a software update. However, I've never seen this work with this problem.

The solution I've used is one which will WIPE YOUR SKY BOX - but if you get the box sent off to Sky or get an engineer to visit you'll lose all your programmes anyway, so you've not much choice...

What annoys me is that Sky won't tell you this fix - they'd rather you pay for an engineer to come out who may just try this anyway...

To perform a full reset and format the disk:
1) Switch off the box at the mains
2) Whilst holding down the left and right arrows on the front of the box (either side of the Select switch), power on the box. After a second or two, the Sky 'ring' will light.
3) hit the 'Select' button on the front panel - this will reformat the drive and reset the box. This can take a few minutes and the ring will 'whirl' backwards to show it's working.
__________________
Everything is OK
***Mr D*** is offline   Reply With Quote