[Margaret Pilkington]

The problem arises when the cleaners do not have set places of work......when they are shuffled from one deparment to another.....they have no feeling of allegaince to the place they are working. You may say 'yes, but they all work for the same NHS Trust'......and they do, but there are some cleaners whoclean as if their life depended on it, and do a fine job...they have days off and find that someone has been doing their work half-heartedly, and it must demoralise them.
On the unit where I worked, we had two of the best cleaners ever. They pulled beds out every day to clean behind them...ledges and sills were damp dusted......they had a cleaning schedule which they both followed so there was continuity.......and they were invaluable members of our ward team....they knew that if one of them had days off the work would still be done to the same exacting standard and the schedule would be followed.