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Re: The Height Of Insensitivity!!
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Originally Posted by WillowTheWhisp
No, the bank clerk will have typed deceased into the account details when the bank was informed and then a mailshot will have been done at some later date (where no human actually sees the letters) and the letter will have been automatically generated. It wouldn't surprise me if the letter started "Dear Mr Deceased"
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Dint know it worked that way Willow, if that is the case then there has to be a bit more human intervention when dealing with the public
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