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blazey · 06-07-2008, 02:18

In my view, companies are in a bit of an awkward position in regards to deceased customers if something hasn't already been arranged before their death. You can't sensitively say to someones next of kin that you have to pay of all their debts, or continue up their payments til the end of the contract or whatever, and the people dealing with it aren't the ones who make the decisions, it's the little man at the bottom who probably struggles to pay his bills too, if not still living with their parents.

Business isn't designed to be compassionate is it, as much as we'd like it to be a bit more caring.

06-07-2008, 02:18	#21
blazey God Member Join Date: Mar 2006 Location: Denton/Oswaldtwistle Posts: 3,638 Blog Entries: 15 Liked: 0 times Rep Power: 994	Re: The Height Of Insensitivity!! In my view, companies are in a bit of an awkward position in regards to deceased customers if something hasn't already been arranged before their death. You can't sensitively say to someones next of kin that you have to pay of all their debts, or continue up their payments til the end of the contract or whatever, and the people dealing with it aren't the ones who make the decisions, it's the little man at the bottom who probably struggles to pay his bills too, if not still living with their parents. Business isn't designed to be compassionate is it, as much as we'd like it to be a bit more caring.