Hells bells what a rip off for what to me are nesessities when in hospital ie the phone!!!! As for the after care and discharge that is a disgrace!!! If people have been ill then being happy and cheerful helps recovery but the discharge farce wont help one bit. Maybe it is time to look at the discharge part of a stay and have better controls in place. Based on what you went through Jaysay though I abhore targets and the guff that goes with it they might be need for discharge.
