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Old 31-07-2008, 16:00   #6
MargaretR
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Re: my npower savings account

Quote:
Originally Posted by Neil View Post
You do not pay for your gas as you use it. They guess at how much you will use and set your meter to go down by what they think will be the right amount. When they read the meter they work out what you owe. They look at how much you have paid on your card. They then work out if you paid too much or too little.

You have been paying too little. You need to get them to change it before you are that far behind you will really notice it when they change you rates.
So - they do it differently now - my knowledge dates from the time you had to feed it coins
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