With my Sky account I got a wireless router, as of yet the only thing connected to it is my desktop. My grandaughters mate brought her lap-top round tonight but can't get it to connect.
My grandaughter spoke to Sky who told her to plug the router directly into the lap-top. She did this but still no joy. If you have a wireless router surely it should just connect? Am I right in my assumption? If not how do we get connected?? Please use easy instructions as I am hopeless with technical stuff