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katex · 03-08-2008, 13:12

I know at one time, they used to hand out a questionnaire about your stay in hospital to all patients on entry. I am going back about 10/12 years though Bernie, when my daughter worked on the wards. Used to really naff her off, as they used to complain about the tiniest of things, like 'got my tea and was going cold'. This was one my daughter received, and she is a hard worker; problem was every complaint, no matter how small had to be addressed. Looks like they realised this and that is possibly why they now do a random postal one.

As to the doctor complaining straight to the press, feel that any employer, in any sector, wouldn't be too pleased if an employee did this.

03-08-2008, 13:12	#136
katex Resting in Peace Join Date: Oct 2005 Location: Clayton-le-Moors Posts: 10,551 Blog Entries: 3 Liked: 16 times Rep Power: 11258	Re: Have your say I know at one time, they used to hand out a questionnaire about your stay in hospital to all patients on entry. I am going back about 10/12 years though Bernie, when my daughter worked on the wards. Used to really naff her off, as they used to complain about the tiniest of things, like 'got my tea and was going cold'. This was one my daughter received, and she is a hard worker; problem was every complaint, no matter how small had to be addressed. Looks like they realised this and that is possibly why they now do a random postal one. As to the doctor complaining straight to the press, feel that any employer, in any sector, wouldn't be too pleased if an employee did this.