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Old 19-09-2008, 16:52   #1
Caz
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Student Finance Direct

Anyone else having problems with this, trying to get finance for uni sorted out? The website is absolute rubbish, constantly showing errors that don't exist, saying documents still required, causing uncessary phone calls and waiting in a queue for ages only to be told there is no problem. Been cut off when I've called numerous times
Daft thing is, most times when they ask for info it is for either one or the other son, not both. Are they simple or what? the same information applies for both, the same documents appy for both, obviously being twins and in exactly the same circumstances. This has been going on since June and it's still not sorted. they start uni next week

Lucky they are going to Manchester and can commute, or they wouldn't have any where to stay.
Grrrr!
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