Quote:
Originally Posted by WillowTheWhisp
 Ludicrous! All very well if you aren't working but what about people who have had an afternoon off in the hope of sorting something out? They then have to get another afternoon off! This council goes from bad to worse. |
There has been an appointments system in place since March, but the idiocy of it is they still have the ticket system in place. You can still go in, in the hope of being seen. So sometimes I make an appointment, get there 5 mins before the due time, as they say you should, to report to the desk, and I'm still waiting to be seen while people with tickets go before me! Madness. They should have publicised the appointments system more rigorously in the first place, and phased the ticket system out with in a couple of weeks. Even the counter staff think it's madness. By the way, they are open Saturday till about 1pm willow.
