[jambutty]

Call out charges are exorbitant but we have no real choice but to live with them. On the other hand a blocked sink/bath doesn’t always need a plumber. The first port of call should be the “U” bend under the sink. But before unscrewing it PUT THE PLUG IN THE SINK FIRST and maybe as a precaution have a bucket under the “U” bend too. Most blockages will occur in the “U” bend and once you have it out you can wheedle out the gunge in it. If the blockage is after the “U” bend then you use a plumber’s plunger. To be fair though I haven’t seen one around for years. At one time nearly every home had one. You can get the same effect with an ordinary mop or even the palm/heel of your hand. It’s not as efficient as a plunger but it’s worth a go.

If your toilet is blocked see if you can see the blockage and if you can pull it out. What’s that? You don’t fancy sticking your hand down the toilet. Put your hand and arm inside a bin bag. If there is nothing that you can see causing the blockage then use a mop to push through whatever is causing the blockage.

If you live in rented property the tenancy agreement should spell out what is the tenant’s responsibility and what is the landlord’s.

As far as Twin Valley Homes is concerned, it is responsible for all fixtures and fittings that came with the flat as well as the bricks and mortar of the flat including windows and doors.

I am responsible for the replacement of light bulbs, tap washers, TV aerial, sink blockages (unless the blockage is outside the home) and keeping the interior clean and suitably decorated. However if by my negligence or a deliberate act those fixtures and fittings get damaged, I am responsible for their repair or replacement but TVH must carry out the work or name an approved tradesman.

If some idiot chucks a brick through my window, TVH will replace it with no cost to me. If I break the window from inside even by accident, I pay.