[lancsdave]

Originally Posted by Rob249

Last year when i took out my car insurance, i paid two months up front with the last payment due at the end of september.Anyway when i went to the bank yesterday and checked my account, i noticed that they had taken another monthly payment out.When i got home i got straight on the phone to them, and asked them why they had done this, they said it was a deposit for next yr's insurance.I told them they should not have done this as i wasn't going to be renewing with them next year, they just presumed i was.Luckily i have enough money in my account, to tide me over, til i get it refunded, but others may not be as lucky, and end up going into the red, and end up with bank charges through no fault of their own.

If you hadn't told them you were going to cancel then they would assume you were going to continue. It's how they all operate.