Quote:
Originally Posted by Rob249
Thats the annoying thing about it, my insurance is paid up til 20th december when it expires, they have took this payment as a deposit for next year, but i don't even know how much the insurance will be with them, and i'm definately not renewwing with them.
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You should contact your bank and request a refund- as per the DD code of conduct.
Does it say anywhere on the paperwork that you have form the Insurance company tha they will take a deposit for the follwoing year's Insurance before the current Insurance is due for renewal. It might be worth making an official complaint to the company and then following it up with a complaint to the Insurance ombudsman, as this does appear to be a very 'questionable' practice by the company.