haha, yes I did, and this year alone have been on 7 refresher courses at a cost of around £2100.
because we have bought the showroom, I am considering a hetas course, a ground source and air source course and maybe part p, which will be another £2000 + and another 5 weeks not working, staff training accounted for 14 weeks lost manpower this year, and will get worse next year, but still, when you give people a costing for a job, I frequently hear 'How much?'.